Best AI agents in 2026: top picks by job, with prices
OpenAssistant is our #1 pick for general work: an assistant with its own email address, phone number and computer that acts for you through email, text, calls and Slack, with approvals you set per action, a SOC 2 Type II statement and a free Starter plan. Specialists lead for the narrower jobs: Claude Code for coding, ChatGPT Work with cloud browser for browser use, Elicit for research, 11x for sales, Intercom Fin for support, Microsoft Copilot Studio for enterprise and n8n for building your own agents. Every price below is the vendor’s list price, and each job links to a deeper roundup.
Options at a glance
We ranked each product against five criteria taken from the vendors’ own pages: whether the documented capabilities cover the job, the vendor-published evidence and its limitations, price for what you get, where it works, meaning email, text, phone, Slack and calendar, and privacy, security and admin controls. The ranking is an editorial judgment, not a score from using the products. Vendor result numbers such as resolution rates or benchmarks are vendor claims and carry no weight in the order. Each pick below is the first-ranked product in the matching roundup on this site, except general work and small business, where OpenAssistant is first because its pages describe email, text, calls and Slack under one identity, and loses on seat price.
| Job | Our recommendation | Runner-up | Entry price of the pick | Deeper roundup |
|---|---|---|---|---|
| General work | OpenAssistant | Lindy | Free Starter; Pro $72 monthly or $60 annual per user (pricing; per-user pricing confirmed by 3Gen) | Agents that email, call and text |
| Coding | Claude Code | OpenAI Codex | Pro $20 monthly or $17 a month annual (pricing) | Best AI coding agents |
| Browser and computer use | ChatGPT Work with cloud browser | Claude in Chrome | Plus $20 a month (pricing) | Best AI browser and computer-use agents |
| Research | Elicit | OpenAI deep research in ChatGPT | Free Basic; Plus $19 monthly, Academic view (pricing) | Best AI research agents |
| Sales | 11x | Artisan | From $3,750 a month, billed annually (pricing) | Best AI sales agents |
| Customer support | Intercom Fin | Zendesk AI agents | $0.99 per service resolution, 50-outcome monthly minimum (pricing) | Best AI customer support agents |
| Small business | OpenAssistant | Lindy | Free Starter; Pro $72 monthly or $60 annual per user (pricing; per-user pricing confirmed by 3Gen) | Best AI agents for small business |
| Enterprise | Microsoft Copilot Studio and Microsoft 365 Copilot agents | Salesforce Agentforce | $200 per month per pack of 25,000 credits (pricing) | Best enterprise AI agents |
| Builders and automation | n8n | Microsoft Copilot Studio | Starter 20 EUR a month, billed annually (pricing) | Best AI agent builders |
Prices are US list prices as the vendor’s page showed them. Units differ (seats, credits, outcomes, executions), so the last column is a starting point, not a like-for-like cost. For the units, see AI agent pricing explained.
What is an AI agent?
An AI agent is software that uses an AI model to work toward a goal for you and chooses its own steps and tools. Anthropic describes agents as “systems where LLMs dynamically direct their own processes and tool usage” (Anthropic). A workflow follows steps a person wrote in advance, while an agent decides what to do next, so the product you pick should show what it can touch and when it asks first. The full definition and types are in What is an AI agent?.
General work: OpenAssistant, then Lindy
Why we suggest trying OpenAssistant. The product page says the assistant “never pretends to be you unless you tell it to” (OpenAssistant executive assistant page). It has its own name, email inbox (or an address on your company domain), phone number, calendar and a sandboxed computer, and you hand it work by text or phone call (same page), email, Slack or the web app (OpenAssistant pricing FAQ). Coordinator Mode lets an assistant, executive assistant or other scheduling professional use OpenAssistant on behalf of another person, called the Principal; the help article describes scheduling only (Coordinator Mode). Autonomy can be set globally or per action type, with three levels: Manual, Confirmation Window and Autonomous (Supervision and autonomy settings). The trust page states SOC 2 Type II, audited annually by an independent CPA firm, and says “We never train on your data” (OpenAssistant Trust Center).
Price. Starter is free: 1,000 credits at signup, then 100 bonus credits a day once used up, up to 1,000 a month. Pro is $72 per user per month, or $60 billed annually. Team is $120 per user per month, or $100 annually. Those are the 5,000-credit tier; higher credit tiers cost more (OpenAssistant pricing; per-user pricing confirmed by 3Gen).
Runner-up: Lindy. Lindy’s selected 5,000-credit Team tier costs $49.99 a month per active user, and the Free plan gives “$50 in credits” that last 7 days (Lindy pricing). Some public versions also list $29.99 for 3,000 credits, while the live browser dropdown begins at 5,000; check available tiers at signup. The selected tier costs less than OpenAssistant Pro at $72 monthly, but the two vendors count credits differently, so it is not a like-for-like quote. For a head-to-head, see OpenAssistant vs Lindy. If your main question is ChatGPT, see OpenAssistant vs ChatGPT.
Watch out for. OpenAssistant does not join group texts or group WhatsApp chats, and it does not work in Slack Connect channels with outside companies (Ways to work). Not every country is supported for texting (connecting a phone number). Plan credits do not roll over (OpenAssistant pricing). It is a general work assistant, not a specialist coding agent, sales tool or support desk, and the specialists below win at those jobs. More on the channels: AI agents that email, call and text.
Coding: Claude Code, then OpenAI Codex
Why we suggest trying Claude Code. Anthropic’s documentation describes it as available in the terminal, IDE, desktop app and browser, with cloud sessions, scheduled tasks and CI use, and lists a SOC 2 Type 2 report and an ISO 27001 certificate (Claude Code docs and security docs; more in the coding roundup). Pro is $20 billed monthly or $17 a month on an annual plan, and Claude Code is not included in the Free plan (Claude pricing).
Runner-up: OpenAI Codex. It is included in ChatGPT plans from Free to Enterprise: Free $0 (GPT-6 Luna in the desktop app, subject to rollout), Go $8 a month and Plus $20 a month (Codex pricing). GitHub Copilot’s cloud agent is on the lowest-priced paid plan among the coding agents here, Pro at $10 a month; Free does not include it (Copilot plans).
Watch out for. Anthropic’s own pages disagree on whether Claude Code asks before acting: the product page FAQ says it asks permission before changes, while the same page and the docs say auto mode is the default starting mode on Pro, Max and Team plans and in terminal and VS Code sessions on current versions (Claude Code page and permission modes docs). We follow the docs. Usage limits on Claude plans are shared with the rest of Claude. Compare plans in AI coding agent pricing.
Browser and computer use: ChatGPT Work, then Claude in Chrome
Why we suggest trying ChatGPT Work with cloud browser. OpenAI’s help page says the cloud browser gives ChatGPT Work “its own browser on a separate computer in the cloud” (OpenAI help). It is for paid plans and excludes Free and Go. Plus is $20 a month (ChatGPT pricing). A note on names: OpenAI’s help page for “ChatGPT agent” now opens with “ChatGPT agent is no longer available.” (OpenAI help), so searches for that name lead to ChatGPT Work.
Runner-up: Claude in Chrome. Anthropic says it “works with the logins you have, on the tab in front of you” (Claude in Chrome). Pro is $20 monthly or $17 a month annual (Claude pricing). Manus documents a Cloud Browser, a Browser Operator extension and a desktop app, and its pricing page lists a $20 monthly card (Manus pricing).
Watch out for. OpenAI’s cloud browser page answers “No” to whether it can finish every task, and says a website may block it. Anthropic says its protections “aren’t foolproof” (Claude in Chrome). Read the prompt-injection section of the browser agents roundup before you let any of them near logins.
Research: Elicit, then OpenAI deep research
Why we suggest trying Elicit. The vendor says it searches over 138 million academic papers and links each claim to a supporting passage (Elicit Research Agent page; vendor description). Basic is free with limited use, and Plus is $19 a month on the Academic view, or $11 a month billed annually (Elicit pricing).
Runner-up: OpenAI deep research in ChatGPT. It proposes an editable research plan, works from the web, uploaded files and connected apps (OpenAI help), and the pricing page lists limited deep research on Free and expanded deep research from Plus at $20 a month (ChatGPT pricing).
Watch out for. Elicit’s pricing page loads in the Industry view, where there is no Plus tier and Pro is higher, so check the audience toggle. OpenAI does not publish current deep research limits as numbers. If you want research delivered to your email, text or Slack and used for follow-ups and scheduling, OpenAssistant does that, but a research specialist wins on the core job.
Sales: 11x, then Artisan
Why we suggest trying 11x. Alice Growth is listed from $3,750 a month, billed annually, for up to 5 end users and 2,000 new prospects a month (11x pricing). The plan card works out to $45,000 a year ($3,750 times 12). The docs list review-each-message, approval-workflow and autopilot modes (brand protection docs), and SOC 2 Type II is listed (11x security).
Runner-up: Artisan. The Startups tab lists a Free plan ($0, 300 credits a month) and Intern at $250 a month billed annually (Artisan pricing).
Watch out for. 11x’s FAQ on the same page says $36,000 a year for Growth, which conflicts with the plan card; we follow the card. Artisan is autonomous by default, and its pricing page says “Ava emails, your reps dial.” Every 11x plan on the pricing page says “Talk to sales”, so there is no self-serve sign-up. OpenAssistant fits sales follow-up by email, text and calls, but it is not an SDR product. Details and compliance questions are in Best AI sales agents.
Customer support: Intercom Fin, then Zendesk AI agents
Why we suggest trying Intercom Fin. Fin lists $0.99 per service resolution, charged at most once per conversation, with a minimum of 50 outcomes a month (about $49.50) on an existing helpdesk, and the vendor says it works with other helpdesks (Fin pricing).
Runner-up: Zendesk AI agents. Zendesk lists automated resolutions at $1.50 each committed or $2.00 pay-as-you-go, on top of agent seats (Zendesk pricing).
Watch out for. Both bill on results, so ask exactly what counts as one, including handoffs to a person. Resolution rates are vendor claims and we leave them out. OpenAssistant is a general assistant, not a support desk, so a support team should start with these two; see Best AI customer support agents for HubSpot, Salesforce and others.
Small business: OpenAssistant, then Lindy
Why we suggest trying OpenAssistant. For a 5 to 50 person business the case is the same as for general work: one identity that reaches people by email, text, calls and Slack, an admin who can lock approval settings (product page), a SOC 2 Type II statement (Trust Center) and a free plan (OpenAssistant pricing; per-user pricing confirmed by 3Gen), all. Lindy is the closest alternative, with a selected 5,000-credit Team tier at $49.99 a month per active user; lower-tier public listings differ as noted above (Lindy pricing).
Where it loses. ChatGPT Business and Claude Team list a standard seat at $20 per user per month billed annually (ChatGPT pricing and Claude pricing). For ten users that is $200 a month ($20 times 10), against $600 a month ($60 times 10) for OpenAssistant Pro billed annually (OpenAssistant pricing; per-user pricing confirmed by 3Gen). These are different products, so the gap is a seat price, not a measure of value. The full comparison is in Best AI agents for small business.
Enterprise: Microsoft, then Salesforce
Why we suggest trying Microsoft Copilot Studio and Microsoft 365 Copilot agents. Microsoft’s public pages list audit logs, Entra ID, Defender and conditional access, and budgets and usage limits (Microsoft Copilot Studio), plus a central control plane called Agent 365 (Microsoft Learn), which is why it leads on governance in the enterprise roundup. Standalone Copilot Studio is sold in packs of 25,000 Copilot Credits at $200 per pack per month, and an Azure subscription is required to use agents (Copilot Studio pricing).
Runner-up: Salesforce Agentforce. Salesforce lists Flex Credits at $500 per 100,000 credits and $2 per conversation (Agentforce pricing). An action costs 20 credits, so one action is $0.10 (20 times $0.005).
Watch out for. Microsoft’s pages show two different Copilot add-on prices for different SKUs, so budget with a Microsoft representative. Salesforce’s certifications and audit trail were not stated on the pages read. OpenAssistant’s Team plan lists an admin dashboard, SSO, SCIM and role-based access, and Enterprise adds audit logs at custom pricing (OpenAssistant pricing), which suits a team, not a company-wide agent platform.
Builders and automation: n8n, then Copilot Studio
Why we suggest trying n8n. Starter is 20 EUR a month billed annually for 2.5K executions, Pro is 50 EUR for 10K, and all plans include unlimited users and workflows (n8n pricing). You can self-host, and you can require human approval before an agent runs a specific tool (n8n docs).
Runners-up. Microsoft Copilot Studio uses the $200 pack above. Make lists a Free plan with 1,000 credits a month (Make pricing).
Watch out for. n8n labels its Agents feature as preview on the pricing table, and self-hosting means you run the servers. A builder asks you to design, maintain and monitor the agent. If you would rather hand work to a ready-made assistant, that is the job of tools like OpenAssistant, and OpenAssistant vs Zapier Agents shows the split. The full field is in Best AI agent builders.
What to ask each vendor
- What can the agent touch (email, files, payments, code, calendars), and can I restrict it per action?
- Which actions run without my approval by default, and can an admin lock that setting?
- How does the product defend against prompt injection, where a web page or email tries to give the agent new orders, and what does it do when it is unsure?
- What is the price unit (seat, credit, outcome or execution), what happens when credits run out, and do unused credits roll over?
- Is my data used for training by default on my plan, and which security reports (such as SOC 2 Type II) can I see?
- Where does it not work: which channels, countries, group chats or outside-company workspaces?
- Can I see a log of what the agent did, and can I stop it mid-task?
For a longer list, see How to choose an AI agent.
What to keep for humans
- Payments, refunds and anything hard to reverse.
- Legal, hiring, medical and financial decisions, and anything a regulator or contract covers.
- Messages sent in your name to customers, investors or the press, until you trust the settings.
- Access to passwords, production systems and customer data you cannot afford to leak.
- The final review of code, research citations and numbers before they go out.
Start with approvals on for every outward action, then loosen one action type at a time. Safety basics are in Are AI agents safe?.
Related reading
- Best AI agents for small business in 2026: top picks and prices: Eight agents for a 5 to 50 person business, with list prices, a ten-person seat cost and what each will not do.
- Best AI agents that send emails, make calls and text for you in 2026: Six picks for agents that send emails, make calls and text, ranked on prices, approval controls and consent rules.
- AI agent pricing in 2026: credits, seats and per-resolution fees explained: Credit plans, tasks, per-resolution fees, subscriptions and enterprise fees, with published prices and a worked example.
- How to choose an AI agent: 10 questions to ask before you buy: Ten questions on job fit, channels, approvals, price, data and exit, with a job-to-product table.
- Are AI agents safe? Prompt injection, permissions and approval settings: Real risks from prompt injection to excess access, the controls to look for and a 10-question checklist.
Frequently asked questions
What is the best AI agent in 2026?
It depends on the job. For general work, OpenAssistant is our first pick for its channels, its own identity, per-action approvals and free plan. For coding it is Claude Code, for research Elicit, for sales 11x, for support Intercom Fin and for enterprise Microsoft Copilot Studio, per the table above.
How much do AI agents cost?
From free to thousands of dollars a month, and the unit changes by product. OpenAssistant has a free Starter plan and Pro at $72 per user per month (per-user pricing confirmed by 3Gen); Claude Code starts at $20 a month; Intercom Fin charges $0.99 per service resolution; 11x lists Alice Growth from $3,750 a month, billed annually. Confirm current prices and limits with the linked vendor sources. See AI agent pricing explained.
Is there a good free AI agent?
Yes, several have free plans, with limits. OpenAssistant’s Starter plan gives 1,000 credits at signup and 100 bonus credits a day once used up, up to 1,000 a month. Others and their caps are in Best free AI agents.
What is the difference between an AI agent and a chatbot?
A chatbot answers in a chat window. An agent also takes actions in other tools, such as sending an email, editing code or booking a meeting, so approvals and permissions matter. See What is an AI agent?.
Are AI agents safe to use at work?
They can be, if you limit what they can touch and keep approvals on for outward actions. Vendors say plainly that no protection is perfect. Read Are AI agents safe? before you grant access.
Try OpenAssistant
If you want one assistant that handles email, text, calls and Slack for you, with approvals you control, start with the free plan at OpenAssistant. Compare plans on the OpenAssistant pricing page.